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How to give more users access to TSR

How to give more users access to TSR Ensure that you have the sufficient number of licenses. If you need more licenses, please contact TSR. Create the new user profiles (make sure to give the users the proper Roles/Permissions, as well as possible access to any add-ons): Click

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Regular user permissions

Regular user permissions If you want your users to be able to report time via Outlook, via web and also do reporting for their own time entries (but not their colleagues), then you should create a role for them and give them the following permissions: Submit time

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Duration warning and limit on appointments

Duration warning and limit on appointments Duration warning It’s possible to set a duration warning on appointments, so that if they exceed a certain number of hours, the user will be prompted with a warning. To set the duration warning value, go to user settings, and find

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How to do a ’Force full synchronization’

How to do a ’Force full synchronization’ In some cases it can be beneficial to run a ’Force full synchronization’ in your TSR Outlook User Agent. This resets your settings and also cleans up your cached TSR data, usually resulting in improved performance. To run a ’Force

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My TSR is synchronizing fine, but not all time entries are included

My TSR is synchronizing fine, but not all time entries are included If you can see that your TSR Outlook User Agent is synchronizing fine, but that not all your time entries are included in the synchronization, please do the following: Please go to Outlook Add-Ins >

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Sending Support Log Files with TSR

Sending Support Log Files with TSR Sometimes, when you are communicating with our Support, we may ask you to send us what we call ’Support Log Files’. This will send us a couple of text files, showing among other things how your TSR is set up. It

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Best Practice: Optimize TSR Performance

Best Practice: Optimize TSR Performance Below you can find a couple of best practices to have your TSR run at optimal performance: Synchronization settings The more data you synchronize with TSR, the more time the synchronization will take. That being said, the synchronization should only take some

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Microsoft Visual Studio Tools for Office 2010 (VSTO) fails to install

Microsoft Visual Studio Tools for Office 2010 (VSTO) fails to install VSTO is a necessary component for the TimeSheet Reporter Outlook User Agent (OUA) and if it is not already installed, it will be downloaded automatically and installed when the OUA is installed. In very rare situations

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Permissions Explained

Permissions Explained This article will give you some more information about what the permissions are used for, when defining Roles in TSR, and which abilities users will get from them.      

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Preventing TimeSheet Reporter Startup in a Multi User Environment

Preventing TimeSheet Reporter Startup in a multi user environment Intended audience: System administrators responsible for installing and maintaining TSR Outlook User Agent in a multi user environment such as Microsoft Remote Desktop Services (formely known as Terminal Services), Citrix XenApp etc. If you for some reason or

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