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TSR Outlook User Agent Installation and Upgrading

This document contains guidelines on how to install as well as upgrade the TimeSheet Reporter® Outlook User Agent (OUA) on Microsoft Outlook.

The End User License Agreement which is provided with the installation package must be read and understood before the installation commences.


Installing the TSR Outlook User Agent

The following video will walk you through how to install the TSR Outlook User Agent for the first time.


Upgrading the TSR Outlook User Agent

The following video will walk you through how to upgrade the TSR Outlook User Agent if you already have TSR installed.



For technical requirements, please click here – TSR Technical Requirements

Before you start the installation process, you must make sure that the server part is up and running. If in any doubt, contact your system administrator or TSR Support. Remember to provide your customer number.


Setting Installations Parameters via INI file

Note: In the TSR Outlook User Agent installation kit folder, we have the TSROUAOptions.ini. It contains all the installation parameters for the TSR Outlook User Agent:

  • Verbose
  • CustomerNo
  • TSRServices
  • TSRWebAdmin
  • ConnectionTimeOutValue
  • KeepExistingValue
  • SilentInstall
  • UseAutoProxy

Skærmbillede 2015-10-05 kl. 15.48.57



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