TSR FAQ – Frequently Asked Questions
Below you can find some of the frequently asked questions and answers:
TimeSheet Reporter® makes it possible to report time on organizations, projects and activities from your MS Outlook® Calendar.
You can also integrate TSR with your other systems, such as accounting, ERP and CRM, and share data both ways.
Yes. TSR will only add functionalities, not remove any.
TSR makes it possible to register time via your Outlook calendar. In this way your staff do not need to go into several different systems, as well as remember what they did several days ago. This minimizes the risk for errors and missing time entries. The information is already there.
TSR is furthermore able to share data (both ways) such as projects, activities and time entries with your other systems, including ERP, CRM and accounting systems, so you’re still able to work with your data there.
When I invite others to an appointment, will the TSR info such as project, activity, etc. also be in the appointments of the people I invite?
They will have to add this information themselves, to make sure that they add projects, etc. that they have access to.
I use Outlook in a language that TimeSheet Reporter does not come with. Can I still use the product?
Sure, no problem. Just use the language you prefer in TSR (for example English), or create your own language files.
For the system requirements for running TSR, please click here.
Not at all. Information is stored locally and on the TSR Server.
Sure. TSR is not dependent on for example MS Exchange.
Yes. We do not have a Mac client at the moment, but you can access the TSR web interface via the browser.
At the moment we do not have an iPad app, however, you can access the TSR web interface via the browser.
Yes. TSR includes a web interface that is optimized for smartphones, so that if you don’t have access to your Microsoft Outlook calendar, and only have your smartphone with you (iPhone, Android, Windows Phone, etc.) you can still report time and list your time entries.
Just access TSR WebAdmin via your smartphone and you will be presented with a menu that lets you report time, create new time entries, submit them, etc.
Yes. If you have the right privileges you can register and submit time for your colleagues via the web interface.
What happens if I delete an appointment that has been submitted for approval, or has already been approved?
No worries. TSR can be configured to recreate deleted appointments in your calendar. Talk to your system administrator to have this feature enabled.
TSR DataBridge (which is included) makes it possible to exchange data between TSR and other systems. See the manual for further information on how to set this up.
Can I still create appointments, such as private appointments and birthdays, without them having to be used with TSR?
Yes. You can use your calendar as you always have. Only appointments that you need to report time on needs to be filled out with TSR data.
There are actual several ways. The appointment will change its status, and visually it will change color in your calendar.
Yes. TSR has great offline possibilities when working with Microsoft Outlook.
It is. Have the need to sometimes skip Outlook and enter or edit your time entries manually? With the TSR web interface this option is also possible.
The same feature also makes it possible for users with the right privileges to manually enter and edit time entries for other users.
Yes. You only need to acquire licenses for the users that need to register time. Since the price per license drops according to the number of licenses you buy, you might consider acquiring for all your users though.
TSR is in it’s current form only designed for MS Office 2010, 2013 and 2016. There are other benefits of upgrading your Office, so you might want to consider that.
Yes it does.
Yes it is. You do this on your time entries.
For the hosted version, no. We will here host the server part for you, so you basically only need a computer with Outlook and an internet connection, on where to install the TSR Outlook addin. For the on-premise solution, you will need a Microsoft Server invironment on which to install and run the TSR server part.
For more information about the technical requirements, please click here.
TSR currently comes with different language packs. The languages now include English, Spanish, German, French, Italian, Dutch and Danish, and more are added continually.
TimeSheet Reporter is used for time reporting. So it’s actually for all companies and organizations that need to know how their staff spend their time, and on which projects.
Selling hours? Great. You can easily have hours reported on specific customer projects, without the need to use different systems.
Not selling hours? Also great. TSR will give you a great overview and control over how time is spent.
Yes, very much. We created this system to make timesheet reporting easy for staff and management alike. If your users know how to use the Outlook calendar, they should have no problems whatsoever in using TSR.
Excellent. You’re very welcome to contact us through the appropriate form at our website. Click here…
How To Continue From Here - What You Should Do NowPlease read on…
- The Challenge and the Solution
- The Math - ROI
- TimeSheet Reporter Screenshots / Video
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