Welcome to the official support site of TimeSheet Reporter
Use the menu above to get the information you need, and if you need any additional help, please feel free to contact us via the Support Form.
Frequently Asked Questions
Here are some of the frequently asked questions.
If you don’t find your answer below, also try out the menu.
This is my first time using TSR - How do I get started?
Then we’d recommend that you go over this article – Getting Started…
How do I install or upgrade TSR?
How do I create time entries in Outlook with TSR?
How do I set up my initial data (users, organizations, projects, activities, etc.)?
How do I use the reporting function?
I have created an organization or project and cannot see it in Outlook
To report time on the organizations or activities you’ve created, you need to have one or more projects using these. Also make sure that you are in one of the usergroups selected for the project and that the synchronization has taken place.
This guide will show you how to set up projects in TSR – Click here…
How do I add more users in TSR?
My TSR Outlook User Agent has disappeared
How do I sent support log files?
I have more questions
If your questions are not answered here, you are of course also more than welcome to contact us through out Support form (also found in the menu above).