Limitations/Considerations with TSR OUA Light The regular TSR Outlook User Agent works with the installed version of Outlook for Windows. The TSR OUA Light is a supplement to this, so that users using for example Outlook for Mac and Outlook for Web can also benefit from TSR
Read more →Changing the Calendar in TSR Outlook User Agent If you need to change the calendar for TSR in Outlook, you should perform the following tasks before doing so: • Consider if it is really necessary • Make sure that all time entries are submitted to the server
Read more →How to use the standard report instead of the old various reports In the earlier version of TSR there were multiple reports to select from, where we now simply have a single report function to help with overview, and what you can actually do. In the article
Read more →Rejecting time entries Rejecting time entries is something that is done during the approval process. For more info on approval, please click here… When a time entry is submitted, it is locked for the user. If the supervisor/approver then rejects it, it will be opened up for
Read more →Flextime in TSR This article will show you how to have a simple functionality for flextime in TSR. This functionality makes it possible to use the reporting function to see how many hours were supposed to be reported for a specified time frame (for example a week,
Read more →Do not sync description field In some cases you may not want to synchronize the description field of your time entries. You enable this function by going to either WebAdmin > User settings or via Outlook Add-Ins > TSR > Settings. WebAdmin > User settings: Outlook
Read more →Add TSR info to multiple Outlook appointments It is possible to add TSR info to multiple regular Outlook appointments that don’t already have TSR information on them.* Do as follows: Select the appointments that you’d like (by clicking CTRL-click), and select the proper TSR information in the
Read more →TSR add-in disabling after each Outlook restart If you’re experiencing that the TSR Outlook add-in (and other add-ins as well) consistently disables after each Outlook restart, and you have to go to Outlook add-ins management and reactivate TSR, it may be caused by the way your Windows
Read more →How to give more users access to TSR Ensure that you have the sufficient number of licenses. If you need more licenses, please contact TSR. Create the new user profiles (make sure to give the users the proper Roles/Permissions, as well as possible access to any add-ons): Click
Read more →Regular user permissions If you want your users to be able to report time via Outlook, via web and also do reporting for their own time entries (but not their colleagues), then you should create a role for them and give them the following permissions: Submit time
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