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Rejecting time entries

Rejecting time entries Rejecting time entries is something that is done during the approval process. For more info on approval, please click here… When a time entry is submitted, it is locked for the user. If the supervisor/approver then rejects it, it will be opened up for

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Flextime in TSR

Flextime in TSR This article will show you how to have a simple functionality for flextime in TSR. This functionality makes it possible to use the reporting function to see how many hours were supposed to be reported for a specified time frame (for example a week,

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Do not sync description field

Do not sync description field In some cases you may not want to synchronize the description field of your time entries. You enable this function by going to either WebAdmin > User settings or via Outlook Add-Ins > TSR > Settings. WebAdmin > User settings:   Outlook

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Add TSR info to multiple Outlook appointments

Add TSR info to multiple Outlook appointments It is possible to add TSR info to multiple regular Outlook appointments that don’t already have TSR information on them. Do as follows: Select the appointments that you’d like (by clicking CTRL-click), and select the proper TSR information in the

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TSR add-in disabling after each Outlook restart

TSR add-in disabling after each Outlook restart If you’re experiencing that the TSR Outlook add-in (and other add-ins as well) consistently disables after each Outlook restart, and you have to go to Outlook add-ins management and reactivate TSR, it may be caused by the way your Windows

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How to give more users access to TSR

How to give more users access to TSR Ensure that you have the sufficient number of licenses. If you need more licenses, please contact TSR. Create the new user profiles (make sure to give the users the proper Roles/Permissions, as well as possible access to any add-ons): Click

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Regular user permissions

Regular user permissions If you want your users to be able to report time via Outlook, via web and also do reporting for their own time entries (but not their colleagues), then you should create a role for them and give them the following permissions: Submit time

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Duration warning and limit on appointments

Duration warning and limit on appointments Duration warning It’s possible to set a duration warning on appointments, so that if they exceed a certain number of hours, the user will be prompted with a warning. To set the duration warning value, go to user settings, and find

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How to do a ’Force full synchronization’

How to do a ’Force full synchronization’ In some cases it can be beneficial to run a ’Force full synchronization’ in your TSR Outlook User Agent. This resets your settings and also cleans up your cached TSR data, usually resulting in improved performance. To run a ’Force

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My TSR is synchronizing fine, but not all time entries are included

My TSR is synchronizing fine, but not all time entries are included If you can see that your TSR Outlook User Agent is synchronizing fine, but that not all your time entries are included in the synchronization, please do the following: Please go to Outlook Add-Ins >

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