Do not sync description field In some cases you may not want to synchronize the description field of your time entries. You enable this function by going to either WebAdmin > User settings or via Outlook Add-Ins > TSR > Settings. WebAdmin > User settings: Outlook
Read more →Frequently Asked Questions Here are some of the frequently asked questions. If you don’t find your answer below, also try out the menu.
Read more →Add TSR info to multiple Outlook appointments It is possible to add TSR info to multiple regular Outlook appointments that don’t already have TSR information on them.* Do as follows: Select the appointments that you’d like (by clicking CTRL-click), and select the proper TSR information in the
Read more →TSR add-in disabling after each Outlook restart If you’re experiencing that the TSR Outlook add-in (and other add-ins as well) consistently disables after each Outlook restart, and you have to go to Outlook add-ins management and reactivate TSR, it may be caused by the way your Windows
Read more →How to give more users access to TSR Ensure that you have the sufficient number of licenses. If you need more licenses, please contact TSR. Create the new user profiles (make sure to give the users the proper Roles/Permissions, as well as possible access to any add-ons): Click
Read more →Hourly Rates Permissions: Giving users access to Hourly Rates To give users access to define Rates on projects and run Rates reports in TSR, users need one or more of the following permissions: Rates admin Standard Report Page Only Personal Reporting (Optional) Rates Reporting All For more
Read more →Regular user permissions If you want your users to be able to report time via Outlook, via web and also do reporting for their own time entries (but not their colleagues), then you should create a role for them and give them the following permissions: Submit time
Read more →Duration warning and limit on appointments Duration warning It’s possible to set a duration warning on appointments, so that if they exceed a certain number of hours, the user will be prompted with a warning. To set the duration warning value, go to user settings, and find
Read more →Matrix View Menu Path: TimeSheet Management > List TimeSheets > Matrix View. Here you can get an overview of your time entries in a matrix view on a weekly basis. Only projects with time entries in the selected period are shown. Copy time entries If you select
Read more →Sending Support Log Files with TSR Sometimes, when you are communicating with our Support, we may ask you to send us what we call ’Support Log Files’. This will send us a couple of text files, showing among other things how your TSR is set up. It
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