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Do not sync description field

Do not sync description field In some cases you may not want to synchronize the description field of your time entries. You enable this function by going to either WebAdmin > User settings or via Outlook Add-Ins > TSR > Settings. WebAdmin > User settings:   Outlook

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How to do a ’Force full synchronization’

How to do a ’Force full synchronization’ In some cases it can be beneficial to run a ’Force full synchronization’ in your TSR Outlook User Agent. This resets your settings and also cleans up your cached TSR data, usually resulting in improved performance. To run a ’Force

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My TSR is synchronizing fine, but not all time entries are included

My TSR is synchronizing fine, but not all time entries are included If you can see that your TSR Outlook User Agent is synchronizing fine, but that not all your time entries are included in the synchronization, please do the following: Please go to Outlook Add-Ins >

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Best Practice: Optimize TSR Performance

Best Practice: Optimize TSR Performance Below you can find a couple of best practices to have your TSR run at optimal performance: Synchronization settings The more data you synchronize with TSR, the more time the synchronization will take. That being said, the synchronization should only take some

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I’ve created a project, but cannot see it in Outlook

This document is to help users who have created a project in TSR WebAdmin but are not able to see it in Outlook: Step 1 Please make sure that your TSR Outlook User Agent is synchronizing and thus is retrieving data (including projects) from the TSR Server:

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Synchronization

Synchronization As standard, the synchronization will typically take place automatically every 5-10 minutes, depending on your settings. To do it manually, please see the instructions below. Go to Outlook add-ins > TSR > Synchronize Select the proper options (to just run a regular sync, no need to

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