Frequently Asked Questions

Here are some of the frequently asked questions.
If you don’t find your answer below, also try out the menu.

This is my first time using TSR - How do I get started?

How do I install TSR?

How do I upgrade my TSR Outlook User Agent?

How do I create time entries in Outlook with TSR?

How do I set up my initial data (users, organizations, activities, etc.)?

How do I set up data (projects, etc.) to report time on?.

How do I use the reporting function?

I have created an organization or project and cannot see it in Outlook

My TSR Outlook User Agent has disappeared

I have more questions