How to do a ’Force full synchronization’
In some cases it can be beneficial to run a ’Force full synchronization’ in your TSR Outlook User Agent.
This resets your settings and also cleans up your cached TSR data, usually resulting in improved performance.
To run a ’Force full synchronization’, please do the following:
- Go to Outlook Add-Ins > TSR > Synchronize.
- Check the box ‘Force full synchronization.’
- Click ‘Start synchronization’ and wait for it to finish.