Regular TSR Outlook User Agent

As standard, the synchronization will typically take place automatically every 5-10 minutes, depending on your settings. To do it manually, please see the instructions below.

  1. Go to Outlook add-ins > TSR > Synchronize
  2. Select the proper options (to just run a regular sync, no need to select anything)
  3. Click on the “Start synchronization” button to start the synchronization.

That’s it. Click on the OK button to close the Synchronization function.


You can click on “Show details” to view synchronization details.

Click on the “View synchronized time entries” button to see synchronized time entries.



When using TSR OUA Light and opening TSR info or saving/submitting an entry, this entry will be synchronized immediately.

You can also run a synchronization for multiple entries, by opening a random TSR appointment, and clicking the ‘Synchronize’ button.

You should use this if you want to update the status, etc. of appointments that for example have been changed on the TSR server, for example by having been approved, etc.

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