TSR Outlook User Agent Installation and Upgrading
This document contains guidelines on how to install as well as upgrade the TimeSheet Reporter® Outlook User Agent (OUA) on Microsoft Outlook.
The End User License Agreement which is provided with the installation package must be read and understood before the installation commences.
The following guide will walk you through how to install the TSR Outlook User Agent for the first time.
1. Open the email you received, and save your username, password and account number in a safe location, so that you have easy access to it during installation.
8. Open the unzipped folder and run the installation file, and follow the instructions step-by-step.
9. Enter your customer number and make sure that all info is correct and corresponds to what’s listed on your WebAdmin.
The following guide will walk you through how to upgrade the TSR Outlook User Agent if you already have TSR installed.
For technical requirements, please click here – TSR Technical Requirements
Before you start the installation process, you must make sure that the server part is up and running. If in any doubt, contact your system administrator or TSR Support. Remember to provide your customer number.
Setting Installations Parameters via INI file
Note: In the TSR Outlook User Agent installation kit folder, we have the TSROUAOptions.ini. It contains all the installation parameters for the TSR Outlook User Agent: